​​​Practical, pragmatic advice and training

Morley Consulting

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Tel: +44 (0)7841133027

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Course Dates

9th Nov 2018     London     Fully Booked

5th Mar 2019     London           £465.00

5th Sept 2019    London           £465.00

19th Nov 2019   London          £465.00



Are inefficient processes swallowing your time and money? If so this process analysis training is for you:-

A practical and helpful course intended to guide participants to an understanding of their company's working methods and how these can be designed, improved and documented in a pragmatic, workable way to provide both business benefits, cost reductions, time saving, improved productivity and assistance in achieving industry standards.

This course will include the following learning points:


  • What is a process
  • Process v. function
  • Benefits of process mapping
  • Process scope
  • Internal Controls
  • Information gathering
    • Sources of information
    • Existing documentation
    • Workshops & Facilitation
  • Mapping methods
    • Keeping it simple / easy to read
  • Identifying improvements
    • Streamlining to improve efficiency
    • Time savings
    • Removing duplication
    • Improving communication
    • Handoffs - closing the gaps between teams
    • Reviewing task responsibilities
  • ‘As is’ v. ‘To be’
  • Gap analysis
  • Identifying Process Owners & Stakeholders
    • actions vs ownership


Practical exercises will be used throughout

Suitable for anyone involved in, or with an interest in, capturing company working methods, process improvement projects, efficiency initiatives, business reviews, compliance with or implementation of business Standards such as AEO, ISO 9000, ISO 27000, ISO 28000, ISO 14000, Sarbanes-Oxley (SOX), SSAE16, ISAE 3402. Also suitable for those simply wishing to document their own working methods.  Relevant for all levels within the organisation.

No previous knowledge or experience is required.

Process Analysis, Design & Documentation